Effective Date: January 2026
At SurSector, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our professional equipment and materials.
We collect information that you provide directly to us, including:
Personal Identifiers: Name, billing address, shipping address, email address, and phone number.
Financial Information: Payment details, which are processed securely by our financial partner, DHS Essentials LLC.
Commercial Information: Records of products purchased, equipment specifications, and service history.
Technical Data: IP address, browser type, and usage data collected through cookies to improve your experience.
We use the collected data for the following purposes:
Order Fulfillment: To process transactions, ship machinery and materials from our global hubs, and provide order updates.
Technical Support: To provide expert assistance with equipment setup, calibration, and warranty services through the SurSector team.
Financial Security: To prevent fraud and ensure secure payment processing via DHS Essentials LLC.
Compliance: To meet legal obligations, including tax reporting and export regulations.
We do not sell your personal data. We only share information with trusted partners necessary to operate our business:
Financial Processing: All payments are securely managed by DHS Essentials LLC (USA).
Logistics: Your shipping details are shared with carriers such as FedEx, UPS, and DHL to ensure delivery.
Manufacturing Hubs: Information necessary for custom equipment configurations may be shared with our China Logistics Hub.
By using SurSector, you acknowledge that your information may be transferred to and processed in countries where our warehouses and offices are located, including the United States, Spain, Armenia, and China. We ensure that all such transfers comply with applicable data protection laws.
We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. Financial integrity is guaranteed by the corporate standards of DHS Essentials LLC.
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request the correction or deletion of your information.
Opt-out of marketing communications.
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
Email: [email protected]
Corporate Representative: DHS Essentials LLC
SurSector empowers creators and businesses with professional-grade equipment, premium materials, and high-quality blank apparel. Operating through a strategic partnership with DHS Essentials LLC (USA), we provide expert technical support and global logistics from our hubs in North America, Europe, and Eurasia. Your success is our mission.
